If an item does not fit or meet your expectations, you can return it within the statutory cancellation period.
Condition of goods
Please ensure that the returned goods:
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unworn
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unused
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in original condition
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with all attached labels
is located.
Returns are only possible if the goods have been inspected in the same way as would be customary in a retail store.
Return
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The return must be made within 14 days of declaring the cancellation .
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You are responsible for the return shipping costs unless otherwise agreed.
Shipping costs
Please note:
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Shipping costs are non-refundable in the event of a return.
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If your order was delivered free of charge because a certain minimum order value was reached, and this value is no longer met due to the return, the regular shipping costs will be deducted from the refund amount or charged subsequently.
Note regarding delicatessen and hygiene products
For hygiene and health reasons, the following items are excluded from return :
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Opened food items
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Sealed goods whose seal has been removed after delivery
Register your return (recommended)
Please contact us before returning the item so that we can process your return quickly and smoothly.
Email: contact@ricci-uomo.com
Legal notice:
You can find the binding information regarding your statutory right of withdrawal in our cancellation policy .